CICS and Flash VM

[suntelnh]

Please help!

I have a CICS system which i believe is a Version 1.9 (I'm still trying to get the exact part numbers). I have been trying to connect a Flash VM to this CICS system and can't get the CICS system to recognize the VM system. I know the Flash VM is working OK because I can connect it to another older 824 system and it comes up fine.

Is there some reason the CICS system won't recognize the Flash VM that I don't know about? Will a Call Pilot 100 work on the CICS system?

Any help would be appreciated.

 

[telco71]

all voicemail: flash, callpilot, nam, star talk have certain releases from the ksu that you can use with different voicemails if the software release will let you. sometimes it is a matter of wiring in the voicemail and see if the codes will let you get into the voicemail...981, 983, etc. but I have run into this several times and cannot seem to find a location or documentations to see what releases work with different voicemails. there is no plug and play.

 

[curlycord]

The Flash should work.

What version is the KSU CICS?

What ports are you using? in case you have restricted software use ports 107 and 108 for the vmail.
Wait 5 miutes......check to see if maintenance shows it's connected.

 

[curlycord]

Call Pilot will work too yes.

 

[DueE]

You stumped me with "I have a CICS system which i believe is a Version 1.9" like Curlycord asked, "what version is the KSU ICSS" It makes a difference sometimes....

DueE

 

[RikRodgers]

If you're looking at a call pilot, I'm pretty sure you'll need at least 4.1 sw on your cics.

For the flash- have you tried to plug a phone into the plug feeding to the flash? If it doesn't come up, then you could be on a bad port.

Like curlycord said, after you connect the flash, let it set for about 5-10 min. Then press f903.

 

[norstarboy125]

RikRoders has the right answers on certain releases of a flash you have to f903 them to config, and on a CICS & MICS you must have at least 4.1 to run a CallPilot...