CICS 8-Port Expansion Card Not recognized by system?????

[LEAVITT4U2]

Software level 4.0 , 8 port expansion not recognized when I am on the 66 block after the standard 16 ports. I am sure that the card is good but could the software need to be a higher release than 4.0. I am also looking on the same amphenol block the first 16 are on also.
I am not seeing it in the hardware profile in programming either.
any suggestions???
Thanks

 

[curlycord]

What software SP version do you have? it's in Maintenance.


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[rlsabin]

Are you that what you installed is a Combo services card NTBB04GC and not a straight
services card NTBB04GD. The cards look the same but the services card does not add the 8 additional station ports.

Rick

 

[exsmogger]

Get the NT number from the white sticker on the card. Some were only clocking cards, others were both clocking and 8 additional digital stations. You also might have restricted software. Look at the sticker on the software card, or find the SP number for your software version as Curlycord suggested.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[cook1082]

I think the sw need to be expanded sw.