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CICS 6.1 programming question

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NSupporttech

Programmer
Jan 19, 2006
100
US
I am working on a defaulted CICS 6.1 with a CP-100 and the customer is telling me the system use to answer after a 4 ring delay in day mode with "Please hold your call will be answered by the next available rep" then Park the call and page "there is a call parked on 101".
Could someone please give me some insight to what is doing this and how as I am totally lost. Thanks
 
Figured it out it is the call pilot page option in CCR doing it !
 
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