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CICS 6.1 and Callpilot 1.5 issue Help!! 1

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capcoms

Vendor
Jan 5, 2004
16
US
I recently installed a CICS 6.1 and a Callpilot 1.5. Everything seems to work fine except I can not get it to answer any lines 001,002,003 or 004.
I have the callpilot set to answer the lines with "AA" and rings to "2"

Is the CICS 6.1 compatible with Callpilot 1.5?

Does anyone have a compatability chart for the Callpilot releases?

Thanks in advance!!!!
 
Have you set the 'Oper Status' Feature 982 to be 'Answer Lines:Y'?
 
Check and see if you are having the AA answer lines 1,2,3,4,5,6.... The lines don't count that way past line 4. You need AA to answer line 31,32... past line 4.

Hope this helps!

Jim
 
Sprucegrover that is exactly what it was.
I thought I had set answer lines to yes in F982 but I had not.

Thanks for the replys
 
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