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chubby and humming voice in the Prompts which playing through avaya aura media server of ACCS

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sayed1

Systems Engineer
Jan 20, 2020
2
EG
chubby and humming voice in the Prompts which playing through avaya aura media server Which connected with accs r7 and ipoffice r11
when trying to call accs sip user through any other extention the call is routed and we can hear prompts and can choose ivr option and the call routed to the agent but there is humming in the voice of the prompts
 
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