Christmas Service

[StevenKan]

Question about setting our system up for Christmas,

If we use the manual shortcode for setting night service on our reception group, doe it come out of night service the next time the time profile comes around or only when we use the shortcode to clear it?

e.g. if we set night service on at 3:30 on Christmas eve will it automatically go back to normal service at 9:30am on christmas day (normal office profile) or stay until we clear it with the shortcode?

Or should we use the out of service mode, and set the fallback groups to go to our voicemail message? Would there be any complications with this mode of operations?

 

[MrIPO]

If you manually put a hunt group into night mode it will not come back out at the next correct time break, you need to manually take it out by doing the reverse shortcode when you get back, rmember to change the greeting