Choose line to dial 1

[Inuit]

Hi,

If i want to choose between 2 lines to dial out on, can i do the following?:

SC: N
TN: N
LG: 0 (or 1 or whatever)
Feature: DIAL

I have seen examples but only with a prefix to get a line. Im trying to avoid that.
I have tried the above but its not working.

Flemming

 

[sizbut]

You'd have to put the lines in separate outgoing line groups and then use different dialing prefixes to indicate which line you want the call to use, eg: prefix 8 for one line and prefix 9 for the other line.

SN: 8N
TN: N
LG: 0
Feature: Dial

SN: 9N
TN: N
LG: 1
Feature: Dial

 

[Morrack]

Are you trying to pre-configure so that a specific dialed number will always go out on a specific line? You can do that, but instead of N as your shortcode put the specific number.

Otherwise go with sizbut's advice, as is or with secondarydialtone added to the mix.

Peter

 

[Inuit]

im trying to have one group using 1 group of lines and another group another group of lines. This without prefix.
sizbut is right this i cant do. Gonna put on some prefixes and make 2 restrictions devide it that way.

Thx guys for your time.

Flemming

 

[sizbut]

If you know exactly who should use which line you could do it through "User Restrictions" without needing prefixes.

Number the outgoing lines Line Group 1 and Line Group 2.

Create a User Restriction set called Line1 and add the short code ? / . / Dial / 1 to it.

Create a User Restriction set called Line2 and add the short code ? / . / Dial / 2 to it.

For the users who should use line 1, set their Restriction (on the User | User tab) to Line1 and ditto for line 2 users.

 

[Inuit]

Thank you siz it works. I tried the same with SC i wrote in the top of this thread, it didnt work This does.

Thx again

Flemming