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cheque print
- Thread starter damisco
- Start date
Got to love those technical terms like "screwed up"!! I'll take a shot at it anyway.
The central question is what has changed since your last cheque run? Are you using reports dictionaries on individual workstations or is the reports dictionary accessed from a central location like a server? Do you have a backup of the reports dictionary or individual modified reports? Have you applied a service pack or hot fix since the last cheque run? Have you changed anything in security since the last cheque run? A real outside chance, but have you changed printers lately? Does the problem exist on multiple workstations and/or with multiple logins or is it just yours? We need to narrow down the possibilities here. What version of Great Plains and what service pack level are you on? Are you using any third party products that integrate with A/P or the cheque writing function, or is this a payroll cheque issue?
I'm sure there are other questions that I could ask, but we'll start with these few.
Lyle U
The central question is what has changed since your last cheque run? Are you using reports dictionaries on individual workstations or is the reports dictionary accessed from a central location like a server? Do you have a backup of the reports dictionary or individual modified reports? Have you applied a service pack or hot fix since the last cheque run? Have you changed anything in security since the last cheque run? A real outside chance, but have you changed printers lately? Does the problem exist on multiple workstations and/or with multiple logins or is it just yours? We need to narrow down the possibilities here. What version of Great Plains and what service pack level are you on? Are you using any third party products that integrate with A/P or the cheque writing function, or is this a payroll cheque issue?
I'm sure there are other questions that I could ask, but we'll start with these few.
Lyle U
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