When doing mulitple check runs consecutively, using Mekorma MICR sometimes the user will receive the following error when attempting to print cheques.
"Open retry failed for Stub File (path of stub). This file may not exist or may not be available from this workstation: A sharing violation occurred whiel accessing (path of stub)"
The user will then log off and another user will log on from another computer and they would still get the same error message.
At other times, the original user can close Great Plains, re-launch it and try to print cheques again with no errors.
Why is this occuring and how can we prevent it?
"Open retry failed for Stub File (path of stub). This file may not exist or may not be available from this workstation: A sharing violation occurred whiel accessing (path of stub)"
The user will then log off and another user will log on from another computer and they would still get the same error message.
At other times, the original user can close Great Plains, re-launch it and try to print cheques again with no errors.
Why is this occuring and how can we prevent it?