Changing working hours in voicemail pro easily

[IPONEWBIE1]

I have a customer with VMPro. They are a sales company that may work late one night and normal hours the next. I have a condition setup in VMPro but I wanted to know if there was a easier way to change the working hours instead of going in to VMPro each time and changing it. Does anyone have any suggestions? Their call flow targets VMPro directly from the incoming call route.

 

[TomMills]

could rework it a bit and transfer to groups with night service keys?

 

[VoiceonData]

you could use a user defined variable to over ride the condition.

and then program a short code to activate the variable

for example

set the user defined variable to have values of 0 and 1

if the variable is zero the use the time condition if it is 1 then go straight to the call flow.

they could then turn it on and off as and when

voiceondata

http://www.voiceondata.co.uk

 

[TomMills]

smart ass ha ha

 

[VoiceonData]

Thank You

voiceondata

http://www.voiceondata.co.uk

 

[jfilary]

I have used user defined variables to perform a similar function in the past. Setup a short code that the user can dial from any phone. Target a VM Pro Module that sets the user defined variable using a menu (Recording would say something to the effect of; to activate day mode press 1. to activate night mode press 2.). Now in the primary VMPro module reference the user defined variable instead of the time of day condition. Now the users can easily switch the system between day and night mode simply by dialing the short code. Might not be exactly what you are looking for, but maybe you can somehow use "user defined variables" in conjunction with conditions to accomplish what you are trying to do...

 

[jfilary]

oops... looks like VoiceonData beat me to the punch... He must type a lot faster than I do. I like the way you think though VoiceonData!!!

 

[IPONEWBIE1]

Ahhhh, User Variables, I didnt think about that. Thanks for the help. I will give it a shot. Thanks again!!!

 

[mattKnight]

User variables

Be aware, that they don't save the value over a PC reboot or service restart

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[jconrad0305]

maybe a night button is in order with phantom huntgroup forwarding

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