Changing where a DID rings?

[Gus63]

Hello All,
I have a DID 975 that when currently called rings at EXT 100 I can see when the call rings there it says cover while the call is ringing. How do I make the call stop ringing 100 and start ringing EXT 155?
I can only program thru the phone at EXT 100.
Not sure where to start.
Thanks for any input.

 

[TouchToneTommy]

Analog DID trunks, T1, or PRI?

I'm going to guess PRI, since the 1st digit (9) would conflict with dialing 9 for ARS, unless you've changed that to something else.

You're going to create a routing table entry to expect 3 digits, match 975, delete 3 digits, and add 155.

See the FAQ HERE

 

[Gus63]

Thanks Tommy I will give that a shot