dereksparks
IS-IT--Management
I am trying to change our trunk access number from 9 to 7 (too many accidental 911 calls). First, I assigned 7 as a trunk access number in the Number Plan tab on System Config and assigned 9 as "invalid". Then in Trunk Configuration screen, I changed all of the Access Codes listed to 7. Problem is, pressing the 9 key on our phones still allows a called to access the trunk line. I verified that 7 works as well. I have tried restarting the system, but I can still use 9 to get an outside line.
Any suggestions? Many thanks!
Any suggestions? Many thanks!