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Changing the received digits on a 400

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rval80

Technical User
Sep 23, 2009
386
US
We have a BCM400 in our office that we use for several businesses within our building. A new customer has phone numbers that we are porting over that conflict with our destination codes. My thought was to change the received digits on our system to 10. When I change it from 4 to 10 what is going to be affected? Is it just going to reset the recieved digits part of the programming or is it going to reset all the line programming?
 
No, it won't reset them. You only have to worry about that when you reduce the number ie from 10 to 7 etc. When you set it to a given number, that's the maximum number of digits you can enter.

I routinely request 10 so it gives me the flexibilty to select whatever I need depending on my programming. It's only an issue with certain voip trunk providers. Some send all 10 and no matter what you request and it looks at them all anyway. Doesn't seem like a big deal unless your area code begins with a 9, like 905!
 
You'll also need to contact the Telco provider and ask them to send 10 digits. They may be currently sending fewer.
 

If receiving 10 digits is too much of a pain ask the Telco to do "digit manipulation", they will be able to send you any 4 digits number(ex:5000) for a given number.(ex:9055551212).
 
I am confused about the benefit of receiving 10 digits, Seems like a programming hastle.
 
The benefit is that you get to choose how many of those 10 you want to use and can change it whenever you want without having to deal with the telco.

Just because you ask them to send you 10 digits doesn't mean you have to set your received number length to 10. You set that to whatever best suits your nedds and program your target lines accordingly.

No more hassle than receiving any number of digits.
 

The main benefit of receiving 10 digits is that you'll use(burn) only one digit in your dialing plan.Example; if your area code is 416 then all your DID's will start with 416XXXXXXX then you could use digits 3,5,6,7,8 as an access code for remote bcm's.Now let's say you ask the Telco to send 4 digits instead,(it will always be the last 4 digits) and you have DID's like 416XXX2345,416XXX3456 and 416XXX4567 then you'll be receiving digits 2345,3456 and 4567. therefor you wont be able to use 2,3 and 4 as access code for remote bcm's or other applications.
Hope it help you understand the concept.
 
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