Changing the number of rings for Night Service

[Shermanchicken]

I have a customer with a Merlin Legend and a 007 MLM voicemail. They have a PRI with DID. When a call comes in during the day and they have night service turned on on both console phones the call rings 8 times then goes to the day message. After 5:00( their closing time) when the night service buttons are on the call rings 6 times then the night message is played. How do I change the number of rings at night and why do the night service buttons have not effect during the day? Thank you.

 

[merlinman]

This will require a bit more info than you have posted.

I would start by doing a PRINT of the GROUP CALLING and the NIGHT SERVICE and let's see what you have.

http://home.comcast.net/~merlinman