Changing receive digits on Public side, now Private side dosent work!!

[huffditty]

I have a BCM 50 that is networked with 20 other sites. We made a change on Friday to the Public receive digits from 4 to 5 digits. There are target lines built with the public and private digits on the same target line. It was working fine, everything looks fine. The only thing we can get the VoIP trunks to do is prime out with a prime set. When you remove the prime set the call will not do anything. I need some help with this one.

Thanks in advance.

 

[biv343]

do you have the MCDN keycode on your system? The private received number field only works with the MCDN keycode loaded. Otherwise you'd need to build a separate target line with the appropriate received digits and assign it to the sets.

 

[huffditty]

BIV343,

Yes we do have MCDN key code for this, and we have also tried building a separate target line to test that theory after changing the public receive digits.

 

[senk1s]

try deleting all received DNs and building it again

try it on a whole new target line

 

[BombOne]

you need to set up a rout as private also, with the IP trunks in it.

 

[lugerlover]

also i have had provider"ATT" think that 4 digits recieved is really 10"i guess some how its easy to confuse those 2 numbers"..

Then have the balls to ask me to change my end...
Told them to f themselves ..they screwed up order now they can fix it.

 

[biv343]

what does BCM monitor show for digits coming in from the other sites?

 

[huffditty]

Yes they are sending 5 for sure the new DID's are working fine. Just they network dialing is hosed. In BCM monitor I can see all the correct info when monitoring the MCDN, in the UIP tab, name DNIS all perfect. I turned it into Nortel, I think they were a little stumped too.

 

[exVoIP]

Private dialed digts can also land on Public receive numbers that is why when there is no MCDN keycode you can still get lines to ring without private receive digits on them. I think what may have been hapening is that you were using your public recieve digits all along without your knowing it.

 

[MagnaRGP]

Try building a target line with only private rec'd digits and assign it to a set.

 

[BombOne]

you still need to be sure the rout on the site making the call is set to private, else it will send didgets as public to the site it is calling. I ususaly set cll type to CDP.

 

[BombOne]

sorry last sentence says call type

 

[telcodog]

Did you guys get this sorted out yet? If not, I had a similar problem with 6 sites networked together. With everything else being equal and all the right stuff configured, if I had the "enable voice activity detection" option selected in the H323 Media Parameters, it would only work in one direction. You might want to have a look at that too.

Hope it helps.