Changing Prop Mgmt Systems

[resorttech12]

I was wondering if any of you gents have changed PMS systems, from HIS to LMS, a casino system mostly seen in Vegas. I have CS1ke 4.5, with SECC, Callpilot, and Innline 2020. Any feedback on what I might watch out for would be great.

Thanks

matt

 

[resorttech12]

Just for future reference for all of the resort/hotel techs out there:
The change went off without a hitch, at least from the phone side. The Innline Voicemail system was acting as a go between for the PMS and PBX. We used our existing serial interface, as our vendor told us that if our IP got backed up too much it would ini our 61. Nice to know.

Learn something new every day, even if it's how much more you need to learn.

matt