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Changing profiles for freeseating extensions

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Cerdito

Technical User
Aug 23, 2004
26
IE
Hi there, first time posting here :)

I am changing some ODN's to generic on the Ericsson PBX we have here (BC10). The ODN's all have a profile 3 & 4 (for diverting to home and mobile respectively). When I change them to generics is there any way that the user can change to profile 3 or 4 themselves? I was in testing this today with a generic extension I setup but I couldn't get this working. The user's currently change the profiles on their ODN by inputting *10*3# (for profile 3, same for 4).

Can anybody help me?
 
oh and by generic I mean freeseating extension
 
Not easily in BC10. Users could do it via DISA. When we were BC10 our users had the switchboard operators changing profiles
 
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