I am using Avaya SA 2.1.11 to manage this system.
The system is G3 Version: V12 (Definity G3 CSI).
There is a conference call number which prompts for a 4 digit PIN before allowing access.
Management requested changing this PIN.
I'm not too familiar with how the system works but am trying to figure it out.
I found this by looking in the system:
The extension is configured as hunt-group 1.
The Group Type is DDC.
It has 16 members in the group, all of which are station-users.
If I dial the extension for each member, I receive the same prompt for a PIN as I do when dialing the hunt-group extension.
I don't see any option in under the station-user extension or hunt-group to change this PIN. There is a "Security Code" field but changing it doesn't change the PIN.
Where else can I look?
The system is G3 Version: V12 (Definity G3 CSI).
There is a conference call number which prompts for a 4 digit PIN before allowing access.
Management requested changing this PIN.
I'm not too familiar with how the system works but am trying to figure it out.
I found this by looking in the system:
The extension is configured as hunt-group 1.
The Group Type is DDC.
It has 16 members in the group, all of which are station-users.
If I dial the extension for each member, I receive the same prompt for a PIN as I do when dialing the hunt-group extension.
I don't see any option in under the station-user extension or hunt-group to change this PIN. There is a "Security Code" field but changing it doesn't change the PIN.
Where else can I look?