This ICS system currently has a problem that causes all of the active conversations to be dropped simultaneously but the system does not reset. The user just gets an internal dial tone back in their ear, and they have to try multiple times to get an outside line again. I replaced the line card and that didn't help so I now have a new cabinet to replace the current one with.
My question is how can I perform this change in such a manner so as to minimize the chance I will loose the programming? I was told by someone that there is a good chance I will loose the programming and that really worries me because I did not originally set this system up and I will have a difficult time getting everything back to its original configuration.
My question is how can I perform this change in such a manner so as to minimize the chance I will loose the programming? I was told by someone that there is a good chance I will loose the programming and that really worries me because I did not originally set this system up and I will have a difficult time getting everything back to its original configuration.