I have to do the following.
Take extension 205 and make it ring where extension 525 currently rings.
I've moved extensions around before but... extension 205 is associated with what I believe is called a "phantom mailbox".
So... when you call 205, it goes to a mailbox where you can leave a message. There is no physical phone associated with it. Nothing rings anywhere.
I'm wondering in what order to proceed?
Should I first remove the phantom mailbox status?
I believe you accomplish that like this:
1. I access system administration: dial 770, etc.
2. Select 2 for extension administration
3. Enter extension (205)
4. Select Phantom Mailbox (9)
5. Delete PM status (*3)
Then what? I've moved extensions before but that was when offices physically moved. I'm not sure my notes would apply.
Here, I would just need 205 to ring where 525 rings right now.
What would the procedure for that be?
Thanks in advance!
Take extension 205 and make it ring where extension 525 currently rings.
I've moved extensions around before but... extension 205 is associated with what I believe is called a "phantom mailbox".
So... when you call 205, it goes to a mailbox where you can leave a message. There is no physical phone associated with it. Nothing rings anywhere.
I'm wondering in what order to proceed?
Should I first remove the phantom mailbox status?
I believe you accomplish that like this:
1. I access system administration: dial 770, etc.
2. Select 2 for extension administration
3. Enter extension (205)
4. Select Phantom Mailbox (9)
5. Delete PM status (*3)
Then what? I've moved extensions before but that was when offices physically moved. I'm not sure my notes would apply.
Here, I would just need 205 to ring where 525 rings right now.
What would the procedure for that be?
Thanks in advance!