Changing Level 1 & 2 Passwords

[2George]

Just trying to remember how do you change the level 1 and 2 passwords on an Option 61c system?

 

[hawks]

In LD17 under the PWD Gateway, you have to know password 2 to make any changes.

 

[HVehari]

Hi,
say some one forgets the password. Is there any way to access the system or to reset the password to default.


HVehari

 

[hawks]

The only way I know is to open a ticket with NORTEL

 

[ssinger1]

Try calling the company who installed it, they most likely will have that pass code on file.

 

[unkalary]

If you own the system, then NORTEL can and will get the second level password changed (for a price). They require a letter from the owner authorizing that to happen. You still have to go through you service provider probably to do that. I dont think NORTEL works directly with an end user