Changing DN to DEST Code

[lvNortel]

This is a MICS 4.0.

Customer has moved two exts. to an off site location ext 230 and 277. I have removed the sets and am trying to delete the DNs 230 and 277 so that I can assign them as a DEST code. Usually I just change the DNs to another DN number and then the old DNs are free to assign to a DEST code.

It keeps reassigning itself when I check under MAINT. Anyway to get rid of it?

"A phone is a phone and not a computer workstation".

 

[allworxguy]

You can't use 2xx as a destination code because 2 is your DN prefix

You can use Y230 and Y277 absorb 1 and link that code to your off prem route. Where Y is an unused first digit ex 5230 and 5277.

Marv ccna

http://www.telemarv.ca

 

[lvNortel]

I am wondering if I am restricted because this is MICS 4.0. I tried to F4 from the set but it will not let met forward to an outside line. Even tried to F4 to a DEST code. Any suggestions to externally forward DN 230 and DN 277?

"A phone is a phone and not a computer workstation".

 

[Multimedium]

You can't use 2xx as a destination code because 2 is your DN prefix

Actually, destination codes can begin with the same digit as DNs. The only requirement is that the entire destination code doesn't conflict with an existing DN. For instance, you can have a destination code 230 and a DN 231.

It keeps reassigning itself when I check under MAINT. Anyway to get rid of it?

There are B1 DNs, but also B2 DNs. Make sure you aren't swapping a B1 DN with a B2 DN when you are trying to change the DNs.

 

[Multimedium]

Any suggestions to externally forward DN 230 and DN 277?

External Call Forward was introduced in release 4.1.

 

[lvNortel]

yes it is a B2 . how do i get it out of the system. each time i change the dn the dn pops up again as a b2

"A phone is a phone and not a computer workstation".

 

[Multimedium]

On a MICS 4.0 (non XC) with a 6-port expansion cartridge and 3-digit DNs:
[ul]
[li]B1 DNs range from 221 to 348[/li]
[li]B2 DNs range from 349 to 476[/li]
[/ul]

You need to pick a DN that is out of the previous ranges. For example, you could change DN 230 to 486.

 

[lvNortel]

got it. Thanks again for the help. I'll try tomorrow when I'm on site with a customer.

"A phone is a phone and not a computer workstation".

 

[curlycord]

IvNortel you cannot External Forward on 4.0 software, you need to upgrade to 4.1 or later.



=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[lvNortel]

Thanks Multimedium that is working great when they dial 230 or 277 internally or when they transfer a call manually.

I can not get the AA to transfer to DN 230 or 277 when the calls is answered by the AA. It says "YOU HAVE ENTERD AND INVALID EXTENSION NUMBER" and then returns to the Main Menu. I have been able to get this to work on other systems but I can't recall how to do it.

Any suggestions?

Thanks

"A phone is a phone and not a computer workstation".

 

[Multimedium]

230 and 277 are now destination codes.

It makes perfect sense that 230 and 277 are invalid extension numbers: destination codes cannot conflict with DNs.

The AA will gladly transfer a call to an extension or to a mailbox, but I doubt it will transfer a call to a destination. You didn't told much about the AA, so I'm not sure if it can do what you want.

 

[lvNortel]

they are currently working with MICS 4.0 and NAM 4.0.

"A phone is a phone and not a computer workstation".

 

[allworxguy]

I think you need to running a networked system with centralized voice mail in order to transfer to an off prem extension.

Marv ccna

http://www.telemarv.ca

 

[lvNortel]

Can tyou guys think of any facny tricks to get it to route out of the system? Something tells me that I was able to do this at one time a long time ago.

Thanks

"A phone is a phone and not a computer workstation".

 

[curlycord]

Only one of the NAM's that is not patched with the update can do this, it was a flaw that it was transferring to a dest code.
NAM was 4.1 with no toll fraud patch and KSU 6.0

Depending on which vmail you have you could utilize the option 7 from mailbox to forward perhaps.
or
Hook up and extra set, an ATA to an unused trunk port, forward set to ATA DN , assign Trunk to the extra set, use the line redirection feature.

Outta ammo


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca