Changing Card Type

[1nycty]

1nycty (TechnicalUser)(OP)21 Aug 18 15:57
Hi I have an Avaya G450 system. I have a card slot that use to have a working T1/PRI card. The card has been out of service for a year. I am trying to install a 24 port digital station card. I am getting minor alarms as the system will not recognize it. I am trying to find out how to get the system to recognize the new card. Any help is much appreciated. thank you.

 

[kyle555]

You need to remove all translations from the system referencing that card - so, remove trunk, remove signaling group, remove ds1, maybe make something else the sync source for the gateway, etc. If there are no translations on the board, you can `change media-gateway` and update the card type or just hotswap and it should show as the new card

 

[joe2938]

Good way to corrupt your software, had the same thing happen to me years ago

 

[avayatech2018]

joe2938 I'm curious on your statement about corruption. This site that I've taken over moved probably 15 PRI's over to SIP. So I have lot's of DS1 cards sitting there in alarm. I plan to remove them since they're no longer in use but I'm curious about your corruption statement. Can you elaborate? Thanks!!

40 years in Telecom. New to Avaya! Go easy.

 

[kyle555]

I feel like it might have been a comment on my approach more than yours!

 

[joe2938]

No kyles way is the correct way, what I am saying if if translations are still against a ds1 board and then you remove it and install a digit card for example then you could possible corrupt the system software, had that happen to us years ago.