Changing Call Pilot 100 COS from phone

[KCFLHRC]

Can you change COS information on a MICS with a CP 100 from the phone or do you have to do it through the web? Looking to change the password expiry to 0 on COS 1 in the Call Pilot.

Thanks

 

[hawks]

I think Manager is the only way.

 

[KCFLHRC]

Thanks hawks, kinda what I was thinking too. Just ridiculous that you have to reset the phone password every time you use the manager.

 

[allworxguy]

Just ridiculous that you have to reset the phone password every time you use the manager.

Huh? No need to change passwords. Make sure COS 7 (COS for MB 102) has password expiry set to 0 days.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[KCFLHRC]

If you web into the CP for any reason then you have to reset the password for the phone access, you know, the feat 983 password doesn't work any more. Then you have to do the reset password procedure. What are you talking about COS 7 for Mbox 102? You mean the General Delivery mailbox 100?

 

[hawks]

If you web in and have to change the 0000 to something ekse then it just becomes the new password for F983. Exampl you you change 0000 to 1111 then your new F983 Log in is 1021111.
is that what your refering to?

 

[KCFLHRC]

Yes, that is what I'm referring too. I will check that out.

 

[KCFLHRC]

Damn Hawks, you are right. I never knew that was what happened when you changed it through the web browser. I thought you had to reset it every time when going from the web browser to the phone. I even asked one of our Norstar guru's and he said the same thing. Guess he is not the guru he thought he was.

Thank you

 

[allworxguy]

MB 102 is the Sys Admin mailbox. It's the 102 part of the phone log in. If you look at the list of MBs you'll see it. It's COS is 7. Password expiry by default is 30 days for COS. You make them never expire by setting it to zero days.

As hawks states the web password is the digits after 102. So password of 1111 on the web would be 1021111 on F983.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[KCFLHRC]

Thanks guys for all the help. Haven't messed with a Norstar since 1998. Been working strictly on CS1000 since then. My brothers office needed a new phone system so I found them a smokin deal on a new Norstar with CP. Awesome system, just a little rusty on the programming. I was installing DR5 back then, now this new MICS has 7.1, lots of changes since 98.

Thanks again for all your help

 

[curlycord]

Feature 983 allows you to use the default password anytime, had they made it so you must "change your password" on mailbox # 102 like everyone else it would be less confusing when it comes to the web log in for some.



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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[KCFLHRC]

I beg to differ, it does not allow you to use feat 983 and password of 1020000 after you have logged into via the web. However, the web interface forces you to change the password and then that password, for example 1021234, will also work through the feat 983. However, then the feat 983 1020000 no longer works.

 

[hawks]

Also just to add the password for mailbox 102 will not expire as long as you don’t initialize the mailbox itself. But if you do go in via manager it does make you change it from default.

 

[KCFLHRC]

hawks, your absolutely right, just did this and worked exactly as you described.

Thank you

Not get back to the CS1000 Forum quick before they see us over here

 

[curlycord]

Sorry,I think you missed what I was trying to state or I worded wrong.
Re-phrase...
When you program from the telephone 983 you can ALWAYS use the default password.
When you use the Web you CANNOT use the default password, instead you are asked to change it.

Seems silly to me where one way is OK but not the other.

If Nortel had treated the Web interface and F983 in the same way then it would have been much easier and less confusing for some such has occurred with you and many others.

In my opinion the browser is probably best as they have it now, they should have never allowed using the default password via Telset/983.....they should have forced you to go to 102 and change it since inception.

Make sure to change COS to 0 for MB 102 as well if you want.






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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[hawks]

Curley when you change it with the web it also changes the phone. if I make it 2222 with manager then my phone is 1022222.

 

[curlycord]

Yes I know!, that's my point!!!!!!!!!!!!!

Customers always call saying my F983 does not work any longer, only to find out they also logged into the web and of course was forced to change the password.

I am sorry that I don't seem to be clear stating what BS programming from Nortel.
If you didn't force it when logging into F983 then dont bloody well force it via the web.









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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[KCFLHRC]

Guys, thanks for all the help. It is much appreciated. Going to start a new thread on an auto atnd./CCR question I have. Please look for that.