Changing AA to 8 Rings Before Answering

[jokermia]

Is there a way to change the AA to answer after 8 rings, or is the maximum rings 6 via the VMS Hunt Delay? Customer wants to up the ring count to 8.

 

[1043]

sorry, thats it

 

[jokermia]

Ok, thanks very much for the reply.

 

[TouchToneTommy]

What voicemail system? Partner Messaging? Pick an extension, make it the Call Coverer of the lines in #208, set its Call Coverage Rings to 8 in #320, and point its mailbox to the auto attendant.

 

[jokermia]

Thank you - I'll try that. One other question - is it possible to set up extensions for different ring totals before AA answers? For example, the front desk to have six rings but another station in the office to only have three rings before the AA picks up? This is a Partner Voice Messaging voicemail, by the way (PC Large card).

 

[TouchToneTommy]

Since it's the PC card, ignore my advice above, unless when you say AA you mean mailbox.

And, yes, #321 is VMS Cover Rings, which control how many rings before an extension's personal mailbox answers