Changing AA from home and fax extension

[mikedphones]

With the combo card, I have the fax plugged into ext 17 which is the 8th port (2nd analog). I go off hook, I get intercom. I dial 17, the fax rings and answers. How do I get it to go off hook and grab line 3? I did auto line selection and in the box it says "Line 03". If I dial 9, it goes to line 3. Do I need 9 regardless?

Question 2: How does the customer re-record the Out of hours or any greeting from home? Say on a snow day?

Thanks in advance.

 

[TouchToneTommy]

Try this: Create 3 auto attendants. In AA1, your main auto attendant, have Selector Code * transfer to AA2.

In AA2, have 7 Transfer to Number, Voicemail Collect (now you can log in and get your messages with *7, just like the old days).

In AA2, have 0 transfer to AA3, and in AA3 set 7 to dial by number. You should be able to dial the AA recording codes (7811, 7821, 7831, 7841, etc.) from here.

From the main AA, pressing *0 lets you then dial the AA recording code.

Works in Embedded on IPO edition, see if it will work that way on Partner mode.

 

[mikedphones]

Hi TT,

Going back today or Monday for followup. I will let you know! I did try to just have AA1 have 7 set to dial by number (just for testing, realizing security risks,etc) and when I dialed 7821 it just went right to "your party is not available". Lets see what happens with this method on the old good old Partner version.

I will let you know. Thanks!