TipandRingtoSIP
Technical User
Hi,
Is there a way to change the default Operator for individual Xpressions mailboxes? I have a couple of mailboxes that I'm using as sort of a poor man's call processing box. The mailboxes are set to not accept messages, so when a caller has heard the entire greeting, the system prompts to press # to reach the referral extension, or press 0# to reach the operator... I'd like to send the caller to the referral extension if they press 0# instead of the system operator.. Is there a way to override the default system operator?? I have 0 set in forwarding to go, which works if they don't wait til the end of the greeting.
Is there a way to change the default Operator for individual Xpressions mailboxes? I have a couple of mailboxes that I'm using as sort of a poor man's call processing box. The mailboxes are set to not accept messages, so when a caller has heard the entire greeting, the system prompts to press # to reach the referral extension, or press 0# to reach the operator... I'd like to send the caller to the referral extension if they press 0# instead of the system operator.. Is there a way to override the default system operator?? I have 0 set in forwarding to go, which works if they don't wait til the end of the greeting.