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Change where the Call Park goes after time is up

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NateRD25

MIS
Sep 17, 2007
139
US
Where can I change where Call Park goes after the time has been reached? I want it to go back to the person who put the person in the park status.
 
Call Park data
Prompt Response Comment
REQ aaa Request
TYPE CPK Type of data block = CPK (Call Park)
CUST xx Customer number associated with this function
BLOC 1-5 Call Park block number
CPTM 30-(45)-240 Call Park Timer (in seconds)
RECA (NO) YES Recall parked call to attendant ......................................Change this to no
SPDN (0)-50 xxxx Number of contiguous system park DNs and first DN
MURT 0-511 Music Route
Meridian
 
ok then guys it was setup right because I have that option set to NO.

Thanks
 
Calls can be parked from telephones or attendant consoles with the Park
key/lamp pair or Special Prefix (SPRE) code. Parked calls not retrieved
within a specified time (30 to 240 seconds) are recalled to the telephone
that parked it. Music for parked calls can be provided if Music (MUS)
package 44 is installed.
If a call is parked on a System Park DN, it is recalled to the attendant who
parked it if the parking attendant is idle. If the parking attendant is busy,
the call is presented to any idle attendant.
If a call is parked on a telephone DN, the recall is placed in the attendant
queue and presented to any available attendant. In all cases, parked calls
recalled to the attendant appear on the Recall Incoming Call Identification
(ICI) key, if defined.
 
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