Change station and switch logs out without typing logo 1

[1Rita1]

I have a switch that after going into load 11 or 20 and trying to change a phone the switch logs me out. I didn't type logo, just chg, 2616, 0 1 4 0 and enter through. No SCH code just logs me out. Any ideas?

 

[KCFLHRC]

Is multi user turned on?

 

[1Rita1]

I'm not sure but I don't see why that would be the issue as I am able to login.

 

[GHTROUT]

Can you do a backup?

What if you try to change something else, like a name, in LD95, or a Speed Call list entry in LD18



~~
Gene at GHTROUT.com

 

[curtismo]

As KCFLHRC says, make sure you have multi user enabled.

Simple to check:
LD 17
PRT
OVLY


MULTI_USER ON

Somehow was turned off on a new install of ours. Caused all kinds of strange CLI problems, including randomly getting booted out of the system.

 

[1Rita1]

Just following up... The tech turned on Multi User and the problem went away. Who knew? Thank you KCFLHRC and curtismo!