Change Schedule Controller to use automated attendant two

[redfieldz]

I am reprogramming a customers merlin magix phone system with merlin messaging r3. I set up automated attendant two and now I want to change the voice mail to use automated attendant two instead of automated attendant one. It is currently set to use switch mode. Where do I change the switch mode to point it to automated attendant two?

 

[Foxtele]

How is it set up now? What is the calling group? 770? Is there a mailbox 771 set up as an Auto Attendant? If so you can just chage the group number and the AA Mbox to 772. Then you might want to go into AA programming of the voice mail and assign trunk numbers to AA#2.

 

[GroundWire]

Even easier is to just change the COS of his 771 box, so it uses AA#2 instead of AA#1 (I believe that's 16, correct?)

- Joel

 

[TouchToneTommy]

Even easier than remembering the COS table. Delete the mailbox, recreate it by pressing 3, and specify which auto attendant it belongs to.

However, if the lines are simply assigned to group 770, the voice mail calling group, there isn't any mailbox assigned to the auto attendant. Under the auto attendant menu, option 6 is line assignments. Any line not assigned to an auto attendant will be answered by AA1.