I have a Merlin Legend R3.0 with Merlin Messaging, and I have one extension whos voice maail is answering after 1 ring and doesn't give the user time to answer his phone, for the life of me I can't remember where I need to go to change this.
Under extensions programming - increase this extension's group cover delay. In a Release 7.0 - you should be able to do this for each individual extension. In earlier versions of Legend, you could only do it for a group as a whole
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