Change password failure in SX200.

[craigliu]

We're using SX-200. I want to change password for an account say maint2. I logon with maint1 into SX200 ICP web

console, then go to "Mantenance Commands" => "System" => "set" => "Password" => "Maint2" => enter new

password => verify new password. Everything seems to be OK.

But when I logon with maint2 to SX200 ICP web console, I see error messages:

Alarm Status: Failed to retrieve system alarm.

1 - maintenance
2 - CDE
6 - Quit
Selecting an application: 2
Enter Username: maint2
Enter Password:
Authorization failure

It seems that the new password takes part role, but still no full function.(If password is wrong, I can not
see this error message.)

Did I do something wrong or I need do more settings after change password?(e.g. restart SX200 or something?). Please help me. Thanks.

 

[YnotPhone]

On an SX200 ICP, there are two locations that you have to change your password.
1 location is under the maintenance for password, and the other is located in Form 28, set password, then select level to change.

 

[craigliu]

Thank YnotPhone. But Form 28 is for access restriction. I can not a option to change password in Form. I guess I might miss something. but don't know what I missed. May be in different form? I'm new to use SX-200 and Mitel. Hope to help. Thanks.

 

[kwbMitel]

No, Form 28 controls form access AND password access to CDE.

The password you have changed is in Maintenance and for maintenance only NOT CDE.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[craigliu]

Thanks YnotPhone. I suceed to change password by followin your direction. Forget my previous paste, that is my mitakes to get error. Your reply is right to solve my problem. Thanks again.

 

[craigliu]

It seems that change password in maintenance system commands can access to system, but can not access CDE. For a complete change, should change both in Form 28 and Maintenance system set.

 

[kwbMitel]

Maintenance password is for access to Maintenance

Cde password (form 28) is for access to CDE

Pretty straight forward really.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.