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Change extension no. in BCM 50

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MoJHK

Systems Engineer
Nov 16, 2017
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HK
HI,
I tried to change the extension no. from 810 to 818 in BCM 50.
But I could not call 818 with DDI after I change it configuration, the incoming call was still connect the extension 818?

Thanks!
 
You need to reassign the Target line.
Look in the extension details for 810 under line data to find the Target line number.

Then in Target lines, look for the one you need and delete 810. Then add 818,but make it "ring only"

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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