Change default CallPilot password

[jcote65]

I know that by default when you click on Reset Password for a specific mailbox, the password is reset to 0000
Unfortunately, this default password does not seem to work for my client
I know that there is some place in CallPilot that letws you decide and specify what the default password is, where can I find this information
Thank you
Jeanne

 

[Splic3d]

On CP100,150 and the BCM CP default is 0000. I don't think that can be changed. Make sure the MB is actually what he thinks it is and not like the GMB assigned to the set.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

 

[jcote65]

I tried to access it remotely, since I am not on site to help the user, and I get that the voicemail has not been initialized
I guess my only option is to go on site
Any idea how I can initialize the mailbox with the remote access
Thanks

 

[Splic3d]

What CP is it ? Can you get to EM by remote - ie.. webex or vpn ?

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx