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Change CLID External from number to name

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phonedudeSr

IS-IT--Management
Oct 5, 2011
265
US
One of my departments has requested that they want the name of the department instead of a number sent when making external calls. How can this be accomplished, The external Mask only excepts numeric digits?
 
You would have to get your telco to put the department name on the numbers you want to show that particular name. Not all telco's will even do that.
 
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