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cfwd analog line while still dialing out

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afig

Programmer
Nov 30, 2007
39
US
Im trying to set up scenario where I have an autodialer dialing out using an analog line on our pbx. and if a person tries to call that number back, they get forwarded to another department. when I set enhanced call forwarding on this line, the dialer is having an issue with the tone you get and will fail. Is there another method to achieve this?

Would hooking straight to the line and entering a FAC make this line act differently?
 
Is the call going out over a PRI or SIP trunk? You could change the incoming call handling treatment of the trunk group to route to another extension that way.
 
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