CFW to external number

[mattwc1]

I have a SL1 switch , with a SL1 phone
TGAR 0
NCOS 6
CLS UNR CFXA
Key 00 SCR XXXX DID
Key 06 CFW 12
When we forward to an external local number (9 XXX XXXX) sta to sta calls will forward . External calls coming in on the DID get a pause and then a fast busy . WE can call this number directly from this phone .I did a TRAC and the DID call came in on
RMBR 0 5
TYPE DID
NCOS 0
When you call that external number we are trying to forward to it goes out on
RLI 1
SDRR NONE
ITEI NONE

RLI 1
ENTR 0
LTRE NO
ROUT 1
FRL 1
DMI 0

Also NCOS 0=FRL 0,NCOS 1=FRL 1,NCOS 6=FRL 6
The customer says this call forward used to work , but how could it if a call comes in on FRL 0 and tries to leave on FRL 1 ?

 

[masamsi]

Double check on the LD 17 cfta, ccfwdn and ld 10 or ld 11 cls Cfxa.

 

[derbydave]

Check in LD10 or LD11 CLS FBA(FBD) (Call forward busy for DID calls)

 

[rtycka]

what rls of M1 you have? there is a plug-in 27 for DID to DID connection in 25.40 and patch for older rls.

 

[RFWatts]

You may want to check the opt setting in your RDR data block. I had a similar problem and I administered opt CFF in the RDR data block. Here's the thread that helped me.

thread798-589777

 

[acewarlock]

CFO is Call forward using the NCOS/TGAR of the originating caller, so check your trunks to see what there NCOS/TGAR is. Or change CFO to CFF which is call forward using the NCOS/TGAR of the phone that is call forwarded to the cell phone.

 

[mattwc1]

OK I figured it out . All the programing was right .CFXA and CFF were in programing . Dialing out of this system (dial 9) goes out RLI 1 , Route 1 . It's a group of 18 COT trunks . I've made lots of calls out of this switch and never failed to get outside dial tone and the customer never complained about it either . Member 18 was defective to the local phone company . When we dialed 9 for a line out , we always got dial tone . But when we put in 9 xxx xxxx on a call forward button and called this dn from the outside it would grab member 18 which was defective , the call wouldn't go thru and we would get a fast busy . If we called that same dn from another dn the external forward would work . I outed member 18 from route 1 until it's repaired and now everything works fine . Live and learn . From now on I'll check the trunks before I start looking at programing .

 

[acewarlock]

You didn't have to out the trunk, you could have Disabled it.