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Certain Admin forms not displaying

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lookingup

Technical User
Jul 26, 2018
4
US
I have a Mitel 3300 MCD.

If I try to access certain admin forms, such as to add a new speed call, the popup pops up but it is blank. If I try to change an existing speed call it works just fine.

I see this behavior on some forms but not others.

Can I simply restart the web service?

I don't want to do a full system reboot if I don't have to.

MCD version 6.0 SP1
I am using IE 11 and firefox, neither work.

I have also tried multiple PCs.
 
You can restart the web service but I doubt that is your issue. I would clear your browser cache first and try again.
 
this is your problem MCD version 6.0 SP1

you would need an old version of IE ( probably 8 or 9 ) or an old version of firefox - prbably npo later than 39

If I never did anything I'd never done before , I'd never do anything.....

 
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