Centrex Lines - Internal Routing Problem

[tahki]

I have a 61C - Release 24, Issue 25.
We recently had several Centrex lines moved from MCI's control to SBC. One of the lines in a 3-line internal routing group is not rolling over to voicemail after the standard 4 rings - it's in the 3rd position in the routing group. All 3 lines' ATDN is the same MCR. According to SBC, "the call forwarding feature needs to be turned on for this TN and routed to voicemail".

I am posting the TN information on the 3 Centrex TNs and the RDB-
Any suggestions?
Thanks!
Laura

TYPE: tn
TYPE TNB
TN 4 0 4 0
DATE
PAGE
DES

TN 004 0 04 00
TYPE COT
CDEN DD
CUST 0
TRK ANLG
NCOS 3
RTMB 85 1
ATDN 2785
SIGL LOP
SUPN YES
STYP PIP
AST NO
IAPG 0
CLS UNR DIP CND WTA LPR APN THFD
P10 NTC
TKID 2785
DATE NO DATE


NACT
REQ: prt
TYPE: tn
TYPE TNB
TN 4 0 4 1
DATE
PAGE
DES

TN 004 0 04 01
TYPE COT
CDEN DD
CUST 0
TRK ANLG
NCOS 3
RTMB 85 2
ATDN 2785
SIGL LOP
SUPN YES
STYP PIP
AST NO
IAPG 0
CLS UNR DIP CND WTA LPR APN THFD
P10 NTC
TKID 2785
DATE NO DATE



REQ: prt
TYPE: tn
TYPE TNB
TN 4 0 4 2
DATE
PAGE
DES

TN 004 0 04 02
TYPE COT
CDEN DD
CUST 0
TRK ANLG
NCOS 3
RTMB 85 3
ATDN 2785
SIGL LOP
SUPN YES
STYP PIP
AST NO
IAPG 0
CLS UNR DIP CND WTA LPR APN THFD
P10 NTC
TKID 2785
DATE NO DATE

REQ: prt
TYPE: rdb
CUST 0
ROUT 85

TYPE RDB
CUST 00
ROUT 85
DES CSV
TKTP COT
PRIV NO
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO YES
ICOG ICT
STEP
ACOD 785
TARG
CLEN 1
BILN NO
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS YES
MRT 32
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0


PAGE 002

SGRP 0
AACR NO

 

[PERRYPJ]

SINCE ALL 3 TRUNKS GO TO 2785 I WOULD FIND OUT WHICH ONE DOESN'T AND SEE IF IT'S RINGING AT THE DEMARK.
IF IT WAS WORKING BEFORE I WOULD ALMOST SAY THAT IT'S A SBC PROBLEM

OLD ROLMEN WORKING ON NORTELS

 

[unkalary]

The ATDN 2785 is what has to be routed to voice mail after four rings. Check the 2785 TN that has MARP set on it. That is the TN that should be route to voice mail. Nothing in the route or COT TN can control that. After the four rings on the station TN is when it should go to voice mail. Do you have MARP turned on? Also check HTA in class of service of station TN is there and a HUNT (voice mail) number is programed

 

[tahki]

Here is the 2785 MARP TN:

REQ: prt
TYPE: tn
TYPE TNB
TN 24 0 7 6
DATE
PAGE
DES

DES IA
TN 024 0 07 06
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 4700
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 42
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBA WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU
CPND_LANG ENG
RCO 0
HUNT 5529
LHK 9
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00
01 MCR 2785 0 MARP
CPND
NAME Coordinated
XPLN 11
DISPLAY_FMT FIRST,LAST
02 MCR 4826 0 MARP
CPND
NAME ISC Realty Corp.
XPLN 16
DISPLAY_FMT FIRST,LAST
03 MCR 4870 0
CPND
NAME Phoenix Investors
XPLN 17
DISPLAY_FMT FIRST,LAST
04 MCR 4709 0
CPND
NAME WP Carey
XPLN 8
DISPLAY_FMT FIRST,LAST
05 MCR 4707 0
CPND
NAME First Winthrop
XPLN 14
DISPLAY_FMT FIRST,LAST
06
07
08 SCR 4529 0 MARP
CPND
NAME Elvira Romo
XPLN 11
DISPLAY_FMT FIRST,LAST
09 SCR 5529 0 MARP
CPND
NAME Elvira Romo_2
XPLN 13
DISPLAY_FMT FIRST,LAST
10 CFW 4 4700
11 MWK 4700
12 MSB
13 TRN
14 CHG
15