We are going to change to centrex lines and am wondering if our Norstar compact system can insert the '9' for us when we make outgoing calls after selecting a line button so we don't have to. If so, how would I program it? Thank you!
Do you have line appearances or do you dial a code to get an outside line?
If you currently dial a code:
Best to build a route with dest code
i.e. Dest code 9, use Route 000, Route 000 = Pool A and dial 9
So now dialing 9 will actually dial two 9's.
If line appearances on phones then:
Program a pause and a 9 under Hotline in Capabilities
and/or
Program an external speed dial button (F*1) to dial the 9 or the dest code and 9
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