Centralized AA

[yipster]

Hello,

I was wondering is this possible.

Can I tie two sites and have a centralized auto attendant. Site A has the AA and When someone punch in 0 for the main huntgroup I want all the phones to ring on both sites. Currently I can dial my huntgroups from both sites.

 

[ohamilton]

Yes you can

 

[yipster]

could you explain how this is done?

much thanks

 

[bdelmar]

In the main huntgroup at site A, put in all the extension from site A and site B. This way when they 0 out of the AA, it'll go to the main huntgroup and ring all the phone at both site.

 

[intrigrant]

? You cannot put extensions from a remote SCN location in a local hunt group.
So, with standard programming this cannot be done.
Maybe there is a workaround but nothing is guaranteed and what may work in one version may be broken in the next without any warning.