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CE10 Report missing data when ran as a Tab Seperated Values format

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BeeBear2

Technical User
Sep 15, 2014
39
AU
Hi,

I have a report that I run in Crystal Enterprise V10, as a Tab Separated Values output file.
The problem I have, is that when I run it as a TSV, some of the data is replaced with blanks.
This has only started happening recently, and I'm wondering if its to do with changing a formula. It only happens on two columns, both are created using shared variables reset at the group header. Note - These same shared variables have been used in the report since 2010 with no issue in the past.
Also, it doesnt remove the data for EVERY row in those 2 columns, it seems to be random.

Its a vital report thats used to publish to an App every night, for public use so I need to resolve this fast.

I thought I had resolved it, but I havent.

If I run the report in crystal Reports it works, if I run it in Eportfolio as a Crystal Report FORMAT, it works. The only time it doesnt is if I run it as the TSV file.

NOTE - I dont have access to change settings or check and update patches to the EPortfolio version on the Server either.

Any help would be great.
 
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