CE10 - Print error when printing to network printer

[SCantoria]

I do not have a local printer connected to the server and the server is in another state. I have created IP ports for several printers and test pages are printed. When trying to print a report on CE10, This is the result I get.
Status: Failed
Printer: Print the instance to the following printer: "<printer name>"
Error Message: The request could not be submitted for background processing. File d:\Programs\Crystal Decisions\Enterprise 10\Data\procsched\<servername>.reportjobserver/~ce141c456f90db.rpt.

Any thoughts?

Thanks,
Steve

 

[kcgamz]

It might not be a printer problem, but rather some type of formatting problem. I've seen this error message at least once in CE9. For a particular instance I remember, the report had several subreports in the report header followed by a blank page header. In certain situations (where the page header would be at the end of the page depending on the amount of data in the subreports) this error would occur. Suppressing the page header cured the problem.

So you might check out the report layout, formatting, etc. There could be something obscure there that it's having trouble resolving.

Jerry

 

[SCantoria]

Progress made. I can now print to any printer I make default printer. All I had to do is enter and admin account in the logon as of the Report job server. Still no luck on printing to other network printer.

Thanks,
Steve