CE-10 PRO to CE-10 PREMIUM migration (NAMED users to CONCURRENT)?

[MJRBIM]

In testing our licence key change from CE-10 PRO to CE-10 PREMIUM, we have discovered that all our existing NAMED users are set to "disabled" when we do the licence key change.

In order to get them to work, we need to go into each individual USER account in CMC - set them to CONCURRENT and uncheck the "disabled" box.

We have hundreds of NAMED users in Production under CE-10 PRO, and are wondering if there is a methodology or tool to "mass update" all our existing NAMED users to CONCURRENT and uncheck the "disabled" box?

Please let me know if there is a way to do this without having to go into each individual USER account.

TIA...

 

[mdwyer]

Crystal doesn't think that way. APOS may have a tool, even a free one, but you need to be careful because I believe it mass-changes EVERY user attribute. There may be a way to do the mass change with csp. I've built a page that lists all users and lets me make changes one at a time, but I haven't spent the time figuring out how to make the page execute in a loop.

 

[splitthird]

Go back to BO and ask for the correct key. Named users in Prof should remain named users in Prem. What does it say in the licence screen? Have they given you a processor or CALs by mistake?

 

[MJRBIM]

Sorry, not enough info...my mistake...We went from CE-10 PRO (Named) to CE-10 PREMIUM (Processor) licensing.

Doesn't look there is a tool, so we'll have to do it manually after-hours.