CDR Reporting on BCM400 3.7 - Any way to get call records on a hourly basis

[RodneyMcSnow]

I have a client whom recently upgraded from a Norstar MICS with SMDR and recently to a BCM 400 RLS 3.7 and the daily cdr push
is not providing them an hour by hour window into call records.

Is there any way on to have the BCM push the call records more frequently than just once a day on Rel 3.7? If so, how?

 

[MontrealSoft]

I know the BCM50 supports "live" SMDR through tcp-ip, but the software has to support it.

Otherwise you could have a Windows computer do the pull every x minutes (as programmed in a windows scheduler), then put them available to the software you are using.

MontrealSoft.com

http://www.montrealsoft.com