CDR Local Calls are not collected

[norman77]

Hi Everyone,

We have 61C with MDR2000 buffer box for collecting phone records.
I get all inbound and Long Distance and 800 outbound calls from the switch however no local outbound phone calls. Is there any place I can enable it?

Thanks.

 

[PERRYPJ]

YES IN THE RDB FOR YOUR LOCAL TRUNKS, PRINT OUT THE RDB FOR YOUR LD IN LOAD 21 THEN PRINT THE RDB FOR YOUR LOCAL IN THE SAME LOAD. THEN GO TO LOAD 16 AND CHANGE THE LOCAL TO MATCH THE LD UNDER THE CDR PROMPTS TOWARD THE BOTTOM OF THE PRINT OUT

OLD ROLMEN WORKING ON NORTELS