PhoneK
Programmer
- Aug 18, 2006
- 147
We moved our CM3.1 to another location. I have a link (Tie trunk 11) that connects our G3si R7 system (remote) via netcon channel 6491 and a 7400A data module at the CM3.1 site. Nothing has changed on either end but now I am getting the following error when I trace the tac on the CM3.1 site. The data module extension 3307 (on CM3.1 site) rings to a modem tone when you call it. Has anyone ever seen this type of error:
time data
17:31:43 Calling party trunk-group 11 member 22 cid 0x2391
17:31:43 Calling Number & Name 6491 NETCON/01
17:31:43 active trunk-group 11 member 22 cid 0x2391
17:31:43 dial 3307
17:31:43 term data-module 3307 cid 0x2391
17:31:43 denial event 2331: No VOIP channel, PN <--> D1=0x1004700 D2=0x2391
17:31:43 idle trunk-group 11 cid 0x2391
I don't know what the "no Voip channel" means since there is no voip going between these 2 links.
Any help would be greatly appreciated.
time data
17:31:43 Calling party trunk-group 11 member 22 cid 0x2391
17:31:43 Calling Number & Name 6491 NETCON/01
17:31:43 active trunk-group 11 member 22 cid 0x2391
17:31:43 dial 3307
17:31:43 term data-module 3307 cid 0x2391
17:31:43 denial event 2331: No VOIP channel, PN <--> D1=0x1004700 D2=0x2391
17:31:43 idle trunk-group 11 cid 0x2391
I don't know what the "no Voip channel" means since there is no voip going between these 2 links.
Any help would be greatly appreciated.