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CDR details in text format 1

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tabsnz

tabsnz

Technical User
Nov 10, 2002
63
NZ
How do I get the CDR records out of a Shoretel , my understanding is they are stored in SQL ?? is that correct?
What I would like to do is get the records and put them into a txt or csv format.

Any replies would be appreciated.

Regards Paul
 
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If you are on the latest version of Shoretel it is using mysql. You need to get drivers for odbc. Setup an odbc connection to Shoretel. Open excel > data > Import External Data > New Database Query. Use the Shoretel odbc connection and there will be tables you can select from for the data you are looking for.
 
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