CDR and forwarding

[jensjuul]

Hi,

is it possible to see when a phone is forwarded to an external phone? If this is not possible, a call will always be shown as answered just because it is forwarded.

 

[johnpoole]

it's will not show as a call on a hard forward, it should not because the call never gets answer supervision until the outside party answers... the caller hears just ringback. if the mail answered the call and told the caller to hold for a transfer the mail would be sending as to the provider.. billing starts at answer supervision and most cdr follows that

john poole
bellsouth business
columbia,sc