Jun 8, 2010 #1 AspenMan IS-IT--Management Dec 14, 2007 56 US I looked up a DN in OTM. The result was DN 4100 TYPE CDN What does the CDN mean and how do I access the programing for this number? Rich
I looked up a DN in OTM. The result was DN 4100 TYPE CDN What does the CDN mean and how do I access the programing for this number? Rich
Jun 8, 2010 #2 bigindian65 Technical User Dec 27, 2006 4,597 US Control DN has a default of an ACDN (ACD Queue) ld 23 prt cust 0 cdn cdn:4100 Mato' Was'aka Upvote 0 Downvote
Jun 8, 2010 Thread starter #3 AspenMan IS-IT--Management Dec 14, 2007 56 US Thanks for the info. Here is the output. Do you know if this line can be forwarded? Upvote 0 Downvote
Jun 9, 2010 #4 bhassell2000 Technical User Jul 28, 2009 1,658 US you can chg in ld 23 and forward Thanks, Buddy Linked in Profile http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b Upvote 0 Downvote
you can chg in ld 23 and forward Thanks, Buddy Linked in Profile http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b